jH
janneman H
1 reviews | Active since Dec 2021
19 Dec 2023, 14:32
Refun an unwilling to help
I spoke multiple times with them to remind me on money I payed in that they said will do payment on the 7 December but it has been 3 weeks nothing has been done and are unwilling to help
Helpful (0)
Replies (5)0
Replies (5)
Clientele Legal's replyOfficial
20 Dec 2023, 14:04Dear Janneman H,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply20 Dec 2023, 14:04
Official
Dear Janneman H,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's replyOfficial
20 Dec 2023, 15:34 Dear Janneman H,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success on even day..
Can you please provide us with an alternative number where you can be reached.
Kind regards, Vusumuzi Dlamini Clientele Insurance
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success on even day..
Can you please provide us with an alternative number where you can be reached.
Kind regards, Vusumuzi Dlamini Clientele Insurance
Clientele Legal's reply20 Dec 2023, 15:34
Official
Dear Janneman H,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success on even day..
Can you please provide us with an alternative number where you can be reached.
Kind regards, Vusumuzi Dlamini Clientele Insurance
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success on even day..
Can you please provide us with an alternative number where you can be reached.
Kind regards, Vusumuzi Dlamini Clientele Insurance
jH
janneman H's updateReviewer Update
20 Dec 2023, 21:21I call multiple times and all thay tell me thay call me later or have an excuse
jH
janneman H's update20 Dec 2023, 21:21
Reviewer Update
I call multiple times and all thay tell me thay call me later or have an excuse
jH
janneman H's updateReviewer Update
20 Dec 2023, 21:24To resolve this matter pay my refund back to me that was told it will be payed in on the 7 December that was not done yet sins November
jH
janneman H's update20 Dec 2023, 21:24
Reviewer Update
To resolve this matter pay my refund back to me that was told it will be payed in on the 7 December that was not done yet sins November
Clientele Legal's replyOfficial
21 Dec 2023, 09:27Dear Janneman H, At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on the 21st December. Furthermore , I have confirmed a Turn Around Time for funds to reflect in to your bank account. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Legal
Clientele Legal's reply21 Dec 2023, 09:27
Official
Dear Janneman H, At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on the 21st December. Furthermore , I have confirmed a Turn Around Time for funds to reflect in to your bank account. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Legal