red flag

Item: Clientele Legal
Rating: 1
Author: Samuel T

clientele do not deserve even one star the way they operate. they are like a **** because they are quick to debit money from my account but zero service to render when you claim. its definitely a red flag

Helpful (0)

Replies (3)

Clientele Legal's replyOfficial

21 Nov 2022, 11:42

Dear Samuel T

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist.

Yours sincerely,

Shanitha Hanuman
Clientele Legal

Clientele Legal's reply21 Nov 2022, 11:42

Official

Dear Samuel T

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist.

Yours sincerely,

Shanitha Hanuman
Clientele Legal

Samuel T's updateReviewer Update

21 Nov 2022, 12:37

*****.i have already escalated that issue several times and i even requested refund on my legal policy from 29 October 2015 to June 2016.

Samuel T's update21 Nov 2022, 12:37

Reviewer Update

*****.i have already escalated that issue several times and i even requested refund on my legal policy from 29 October 2015 to June 2016.

Clientele Legal's replyOfficial

28 Nov 2022, 10:44

Dear Samuel T,

We note the concerns that you raised. We contacted you to address your concerns but we could not get hold of you.

Unfortunately your matter falls outside the ambit of your policy hence we are unable to pursue the matter as we initially advised you.

Should you wish to discuss further, please contact us directly.

Regards,

Cyril Mbatha
Complaints Case Manager”

Clientele Legal's reply28 Nov 2022, 10:44