wH
wisani H
1 reviews | Active since Mar 2015
04 Mar 2022, 15:30
****py Service from Clientele Lawyers
I report a matter and request assistance and after waiting for two weeks having submitted all supporting documents i get told by the lawyer that he will not do anything, I must write a letter of demand myself to the dealership and to the ombudsman. What exactly is it that i am paying for every month if I still have to do everything my self? Why do they lie on TV and say they will represent you and write letters on your behalf while they couldn't be bothered to assist me on a serious and stressful dispute I am dealing with.
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Replies (3)
Clientele Legal's replyOfficial
04 Mar 2022, 15:59Dear Wisani H
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply04 Mar 2022, 15:59
Official
Dear Wisani H
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
11 Mar 2022, 15:44Dear Wisani H, We thank you for escalating your complaint to us and allowing us the opportunity to address your concerns. We will be attending to your matter as discussed and keep you updated on the developments. We do understand your frustration but would like to assure you that we would like to give you accurate and professional assistance to ensure that your interests are protected. Please contact us on *** or email: *** for any interim queries. Yours sincerely,
C. Mbatha Complaints Case Manager
Clientele Legal
C. Mbatha Complaints Case Manager
Clientele Legal
Clientele Legal's reply11 Mar 2022, 15:44
Official
Dear Wisani H, We thank you for escalating your complaint to us and allowing us the opportunity to address your concerns. We will be attending to your matter as discussed and keep you updated on the developments. We do understand your frustration but would like to assure you that we would like to give you accurate and professional assistance to ensure that your interests are protected. Please contact us on *** or email: *** for any interim queries. Yours sincerely,
C. Mbatha Complaints Case Manager
Clientele Legal
C. Mbatha Complaints Case Manager
Clientele Legal
wH
wisani H's updateReviewer Update
17 Mar 2022, 10:44When am I getting feedback????????
wH
wisani H's update17 Mar 2022, 10:44
Reviewer Update
When am I getting feedback????????