Promises
It does not help to pay monthly instalments to reliase when we need them the phone ring get transfered to legal person and got cut off twice with no answer. What if it was emerency you have false advertising Please cancel my policy number ********** 28
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Replies (2)
Clientele Legal's replyOfficial
11 Feb 2019, 09:05 We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Clientele Legal's reply11 Feb 2019, 09:05
Official
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Clientele Legal's replyOfficial
14 Feb 2019, 09:41Dear Client, Thank you for bringing this matter to our attention. Unfortunately, we have not had the opportunity to address your concerns herein as you have been unreachable upon our various attempts to contact you. We understand you frustration. However in order to investigate and address your complaint, we require certain information from yourself. We confirm having sent an email to you requesting such information and look forward to hearing from you at your earliest convenience. At Clientele Legal, we are committed to ensuring a positive and a seamless customer experience. Please contact us on *** or email: *** should you have any further concerns. Regards,
Bernardus Van der Merwe
Legal Advisor - 2IC
Clientèle Legal
Bernardus Van der Merwe
Legal Advisor - 2IC
Clientèle Legal
Clientele Legal's reply14 Feb 2019, 09:41
Official
Dear Client, Thank you for bringing this matter to our attention. Unfortunately, we have not had the opportunity to address your concerns herein as you have been unreachable upon our various attempts to contact you. We understand you frustration. However in order to investigate and address your complaint, we require certain information from yourself. We confirm having sent an email to you requesting such information and look forward to hearing from you at your earliest convenience. At Clientele Legal, we are committed to ensuring a positive and a seamless customer experience. Please contact us on *** or email: *** should you have any further concerns. Regards,
Bernardus Van der Merwe
Legal Advisor - 2IC
Clientèle Legal
Bernardus Van der Merwe
Legal Advisor - 2IC
Clientèle Legal