1 reviews | Active since Oct 2016
Poor turnaround time
<p>I contacted clientèle legal to ask for assistance regarding a contractor who had not kept his end of the bargain regarding the building of my mother's house. I was told it would take 48 hours to be contacted. This was more than 2 weeks ago. I'm still waiting</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
We confirm that the writer contacted you earlier today to address your concerns.
As discussed it was explained that your matter is Pre-Existing and full legal advice was provided during our discussion. We confirm that an email detailing our telephone conversation and confirmation of the way forward was sent to you.
We do understand your frustration but would like to assure you of our undertaking and commitment to assist you within the terms and conditions of your Legal Policy. We shall provide you with limited assistance and thank you for taking the time to allow us to address your concerns.
Please do not hesitate to contact us directly for any future queries and/or concerns on *** / ***.
Regards,
Cavlyn Bemaya
Clientele Legal Supervisor
We confirm that the writer contacted you earlier today to address your concerns.
As discussed it was explained that your matter is Pre-Existing and full legal advice was provided during our discussion. We confirm that an email detailing our telephone conversation and confirmation of the way forward was sent to you.
We do understand your frustration but would like to assure you of our undertaking and commitment to assist you within the terms and conditions of your Legal Policy. We shall provide you with limited assistance and thank you for taking the time to allow us to address your concerns.
Please do not hesitate to contact us directly for any future queries and/or concerns on *** / ***.
Regards,
Cavlyn Bemaya
Clientele Legal Supervisor