1 reviews | Active since Sept 2018
poor servive and unfair treatment and respond from Clientel legal on lost job members
Im very sad that .I needed a legal assistance to clientel legal .after many years of been a member . I lost my job and ask the to intervene .as the company didnt pay me . clientel told me they can help me course i have the same month not paid on my policy .as i told this is the month i lost my job . I even Send the copy of my deposit slip to prove that i hand paid the policy . Even today im still waiting for a call . Its makes me ask my self of why did i join this policy why I trusted Clientel .for my year . And to every one not that Clintel even yoi paid them for 10 years at the last month you lose your job and your police is not paid at the month forget that they we be able to help you . They help while you still working
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns and allowing us to address them with you.
As per our discussion, your premium for August 2018 was disputed and therefore your cover was negatively affected. You have advised us that you have made a cash payment for August and we kindly request that you send us your proof of payment in order for us to update your payment history according.
We will contact your employer in an effort to resolve your dispute as per our undertaking, where after we will update you of the progress made.
At Clientele Legal, we are committed to ensuring a positive client experience and look forward to assisting you within the ambit of your policy. Please contact us on *** or email us at *** should you need anything further.
Regards,
Karshan Dehal
Legal Advisor
Clientèle Legal
Thank you for raising your concerns and allowing us to address them with you.
As per our discussion, your premium for August 2018 was disputed and therefore your cover was negatively affected. You have advised us that you have made a cash payment for August and we kindly request that you send us your proof of payment in order for us to update your payment history according.
We will contact your employer in an effort to resolve your dispute as per our undertaking, where after we will update you of the progress made.
At Clientele Legal, we are committed to ensuring a positive client experience and look forward to assisting you within the ambit of your policy. Please contact us on *** or email us at *** should you need anything further.
Regards,
Karshan Dehal
Legal Advisor
Clientèle Legal