POOR SERVICES, CLIENTELE IS A *****

I feel like these guys are a *****. They called me sometime last year about their legal family legal cover offers. I discussed with my wife and decided to take the offer which costs around R250/month.

In May this year I had a problem and to avoid getting personal and take matters in my hands, I contacted them via email on May 31, 2021 for their legal opinion and advice but all i received was an automated response that even said we should wait for about 48hours. Until today they never came back. I then emailed them again on 15 July 2021, still same thing, automated response with no follow ups.

I am now asking myself why then did I signed up with them for my legal cover when indeed they do not present themselves as they are supposed to. They debt me monthly but cant help me when I need them.

My advice is, DO NOT TAKE THEIR POLICIES. THEY ARE A *****. Am disappointed with their services