1 reviews | Active since Nov 2016

14 Nov 2016, 20:41

Poor services by legal advisors

<p>Poor services by legal advisor or maybe they don't know what they are doing. Supervisor and managers covers for each while we as clients suffer. I don't know why do we even pay. About to cancel them</p>

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Replies (2)
Clientele Legal
Clientele Legal's reply15 Nov 2016, 08:21
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Clientele Legal

Clientele Legal
Clientele Legal's reply15 Nov 2016, 13:50
Official

We confirm that the writer herein contacted you today and all attendances made on your claim were discussed in detail.

We can assure you that the individuals, within the Legal Claims department, are qualified to assist you and that we always have your best interests in mind. As per our agreement, we shall continue to attend to your claim once you revert with your further instructions.

Thank you for allowing us the opportunity to address your concerns, as well as for making the decision to continue with your Legal Policy. Kindly contact us on *** / *** for any further queries.

Regards,

Ahtiyya Ebrahim

2IC Legal Advisor

Clientele Legal