PD
Percy D
1 reviews | Active since Jun 2020
29 Sept 2021, 09:39
POOR SERVICE! UNABLE TO GET THROUGH !
I have been trying to contact clientele legal from 8:45am and now its 9:35 the answering IVR keeps saying I must call within working hours from 8am till 4 or 5pm during weekdays. I mean really ? I have an urgently matter only to have my calls cut off within working hours due to poor service! I also sent a whatsapp to their mobile number at 9:15am and now its exactly 9:37 still no response! These are people who will sell and want to shove a policy through your throat but look at the services they are offering ?
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Clientele Legal's replyOfficial
29 Sept 2021, 11:38Dear Percy D
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply29 Sept 2021, 11:38
Official
Dear Percy D
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal