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Menzoh M
1 reviews | Active since Aug 2020
16 Mar 2021, 10:50
Poor Service Received
I have been a clientele legal client for sometime. I asked them to assist me with eviction in a property I had acquired. They took the matter wrote a letter to the occupant last September. Upon numerous follow up , as they were not communicating with me unless of I called them. Today they tell me the matter is not covered. Please take note as clients. They have wasted a lot of my time
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Replies (2)
Clientele Legal's replyOfficial
16 Mar 2021, 11:33Dear Menzoh M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply16 Mar 2021, 11:33
Official
Dear Menzoh M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
18 Mar 2021, 08:25Dear Menzoh M,
We thank you for escalating your concerns to us.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm that we have discussed your claim and referred for your claim to be reassessed within the ambit of your legal policy. We shall revert and update you once that process has been completed.
At Clientele Legal, we are committed to ensuring a positive customer experience and we value you as a client. Should you wish to discuss your matter further, please contact us on *** or email us at ***. Yours sincerely,
Karshan Dehal Complaints Case Manager Clientele Legal
We thank you for escalating your concerns to us.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm that we have discussed your claim and referred for your claim to be reassessed within the ambit of your legal policy. We shall revert and update you once that process has been completed.
At Clientele Legal, we are committed to ensuring a positive customer experience and we value you as a client. Should you wish to discuss your matter further, please contact us on *** or email us at ***. Yours sincerely,
Karshan Dehal Complaints Case Manager Clientele Legal
Clientele Legal's reply18 Mar 2021, 08:25
Official
Dear Menzoh M,
We thank you for escalating your concerns to us.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm that we have discussed your claim and referred for your claim to be reassessed within the ambit of your legal policy. We shall revert and update you once that process has been completed.
At Clientele Legal, we are committed to ensuring a positive customer experience and we value you as a client. Should you wish to discuss your matter further, please contact us on *** or email us at ***. Yours sincerely,
Karshan Dehal Complaints Case Manager Clientele Legal
We thank you for escalating your concerns to us.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm that we have discussed your claim and referred for your claim to be reassessed within the ambit of your legal policy. We shall revert and update you once that process has been completed.
At Clientele Legal, we are committed to ensuring a positive customer experience and we value you as a client. Should you wish to discuss your matter further, please contact us on *** or email us at ***. Yours sincerely,
Karshan Dehal Complaints Case Manager Clientele Legal