Poor service from Clientele Legal

Item: Clientele Legal
Rating: 1
Author: Reuben T

I am highly dissappointed in the service received from Clientele legal. I have sent numerous emails requesting assistance with my matter and even requested help on their whatsapp platform as well but have not received any response. So if you need help urgently they do not assist.

Helpful (0)

Replies (2)

Clientele Legal's replyOfficial

25 Sept 2024, 15:02

Dear Reuben T,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist.

Yours sincerely,

Lindiwe Mabizela
Clientele Legal

Clientele Legal's reply25 Sept 2024, 15:02

Official

Dear Reuben T,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist.

Yours sincerely,

Lindiwe Mabizela
Clientele Legal

Clientele Legal's replyOfficial

05 Oct 2024, 09:38

Dear Reuben T,

We thank you for escalating your concerns to us and allowing us the opportunity to resolve your complaint.

We have noted your concerns and would like to assure you again that your claim was being attended to in terms of our departmental procedures and legal policy.

Please contact us directly should you have any queries in future.

Kind regards,

C. Fick

Complaints Case Manager

Clientele Legal's reply05 Oct 2024, 09:38