1 reviews | Active since Aug 2023
poor service
Clientele are not what they pretend to be. Labor-related was not even taken into account. We first had to open a case and give an affidavit. Yet after that, still nothing was done. So the ad where you call and then your producer man is there is a lie. No support. Same with a car accident. You are not being treated in the best way. Car accident between us and an SUV. The person admits that it is his fault in a Police report. He also has a problem with his right eye. The person was in the left-hand lane with his SUV and we were driving a Nissan Micra. To the right of us was a Cement Barrier so we couldn't swing out. The SUV's right-hand front bumper hit the Micra's left-hand rear door. The Cherry Tiggo 4 Pro's length is 4,318 meters, its width 1,831meter and 1,662 meters tall. The Nissan Micra Active's length is 3,780 meters, width is 1,665m, and 1,530 tall. 4.318 meter Cherry Tiggo 4 Pro – 3.780 meter Nissan Micra Active = 0.538 meter 3.780 meters – 2.000 meters = 1.780 meter 1.780 meter – 0.538 meter = 1.242 meter 1.242 meters was the distance to completely pass the Cherry Tiggo 4 Pro. The daily traffic on this road is 48000 vehicles per day. Concentration is important not to crash into the vehicle in front, especially with pedestrians climbing over the barriers to reach their destination on the other side of the road. But according to Clientele and the other insurance, we should have made the manager aware of his position BY HOOTING, Clientele didn't even fight for us, just informed us that it was better to accept the offer and only wanted to pay 60%. So my advice is NEVER TRUST Clientele WITH ADVERTI*****TS AND BE CAREFUL ABOUT SIGNUP.
Thank you for raising your concerns with us.
At the outset, we would like to apologize for any inconvenience you may have experienced. Our records indicate that your query was escalated to the office of the Independent Arbitrator for review.
The office of the Independent Arbitrator was created by Clientèle to address any complaint that a client feels has not been adequately dealt with by the relevant department or an employee of Clientèle. The office of the Independent Arbitrator can review any decision previously made and has the ability to amend these, should the need arise. Any determination made by the office of the Independent Arbitrator is final and binding on the Company.
Your query would have already been acknowledged and a date would have been provided by when a response would be sent. Accordingly, a response would either have been provided or can be expected shortly. Should you have any queries, these can be raised directly with the office of the Independent Arbitrator.
We trust this is all you require in this regard, however, should you require further assistance please do not hesitate to contact us again.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Thank you for raising your concerns with us.
At the outset, we would like to apologize for any inconvenience you may have experienced. Our records indicate that your query was escalated to the office of the Independent Arbitrator for review.
The office of the Independent Arbitrator was created by Clientèle to address any complaint that a client feels has not been adequately dealt with by the relevant department or an employee of Clientèle. The office of the Independent Arbitrator can review any decision previously made and has the ability to amend these, should the need arise. Any determination made by the office of the Independent Arbitrator is final and binding on the Company.
Your query would have already been acknowledged and a date would have been provided by when a response would be sent. Accordingly, a response would either have been provided or can be expected shortly. Should you have any queries, these can be raised directly with the office of the Independent Arbitrator.
We trust this is all you require in this regard, however, should you require further assistance please do not hesitate to contact us again.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life