VN
Velly N
1 reviews | Active since Mar 2022
20 Apr 2022, 13:22
Poor service
I have been a client to clientele legal for over 3 years now, In February i contacted them to help me with issues with my former employer after we were retrenched But up until today there is no way forward about my issue as the lady who is supposed to help me promised to come back and he never did to this day.
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Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
20 Apr 2022, 14:33Dear Velly N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply20 Apr 2022, 14:33
Official
Dear Velly N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's replyOfficial
22 Apr 2022, 14:46“Dear Velly N,
We thank you for escalating your concerns to us and allowing us the opportunity to resolve your complaint.
We note your concerns regarding feedback on your matter and apologize for any inconvenience caused. We confirm that we have advised you on a way forward, and shall proceed to attend further, and revert with feedback in due course.
Should you wish to discuss your matter further, please contact us directly.
Regards,
C. Fick
Complaints Case Manager”
Clientele Legal's reply22 Apr 2022, 14:46
Official
“Dear Velly N,
We thank you for escalating your concerns to us and allowing us the opportunity to resolve your complaint.
We note your concerns regarding feedback on your matter and apologize for any inconvenience caused. We confirm that we have advised you on a way forward, and shall proceed to attend further, and revert with feedback in due course.
Should you wish to discuss your matter further, please contact us directly.
Regards,
C. Fick
Complaints Case Manager”