POOR SERVICE

I CALLED IN TUESDAY MORNING 08H30 TO REINSTATE MY POLICY, I WAS TOLD THEY ARE OUTBOUND CALL CENTRE AND WILL CONTACT ME WITHIN 24 HOURS. ITS NOW MORE THAN 48 HOURS AND I STILL HAVENT RECEIVED THAT CALL. I CALLED AGAIN THIS MORNING AND THEY TOLD ME THE SAME BORING 24 HOURS STORY. I'VE BEEN A LOYAL CUSTOMER FOR MORE THAN 4 YEARS AND DESERVE BETTER SERVICE!!! IF I DO NOT RECEIVE A CALL BY 11H30 TODAY I'LL TAKE MY BUSINESS ELESE WHERE!!!