1 reviews | Active since Jun 2016
Poor service
<p>I'm a very aggrieved client of Clientele legal. I'm currently unemployed and have been laid off unfairly</p> <p>but I find myself having to beg clientele to assign me a lawyer for my arbitration. My policy is not even an entry level policy which I took in 2014. I'm going to consumer commission, fais ombudsman and public about my dissatisfaction. My arbitration is on the 5th July and yet there is no attorney assigned to me. They keep on saying they are assersing merits of my case, how do you assess without interviewing me?</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
We refer to our discussion on 27th June 2016, wherein we addressed your concerns.
We advised you that there were internal processes that had to be followed before the appointment of a panel attorney could be finalised.
We further confirmed that an attorney has now been appointed to consult with you and will represent you at your arbitration hearing.
We thank you for your understanding in this regard and for discussing your concerns with us. We are pleased that we were able to resolve your complaint during the discussion.
Please do not hesitate to contact us for any future queries and/or concerns on ********** / Regards,
Robert Mngomezulu
Clientele Legal
We refer to our discussion on 27th June 2016, wherein we addressed your concerns.
We advised you that there were internal processes that had to be followed before the appointment of a panel attorney could be finalised.
We further confirmed that an attorney has now been appointed to consult with you and will represent you at your arbitration hearing.
We thank you for your understanding in this regard and for discussing your concerns with us. We are pleased that we were able to resolve your complaint during the discussion.
Please do not hesitate to contact us for any future queries and/or concerns on ********** / Regards,
Robert Mngomezulu
Clientele Legal