SH
Shareebah H

1 reviews | Active since Dec 2014

28 Aug 2017, 08:50

Poor service

Clientele should live up to what they advertise! Been paying for nothing and now that you actually test their theory now they telling you lame stories. I regret taking out this policy! Clientele should instead reimburse me for no service delivery!

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Replies (2)
Clientele Legal
Clientele Legal's reply28 Aug 2017, 08:59
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Clientele Legal
Clientele Legal's reply29 Aug 2017, 06:26
Official

Thank you for discussing your concerns with us today.

Your claim does unfortunately fall outside the ambit of your Legal Policy currently and regrettably were therefore entitled to limited assistance from our office. However, we do understand your frustration and would like to assure you that your complaint is being investigated and we shall revert to you with feedback as promised.

At Clientele Legal, we are committed to ensuring a positive experience. Please contact us on *** or email us at *** should you have any queries in future.

Ahtiyya Ebrahim

Team Leader- Legal Claims