Poor Service

To Whom it may concern:<br> <br> I write now for the 3rd time out of complete frustration for the service received by the legal adviser assigned to my case P032700. Please see below a brief outline of the events that has taken place up until now. On the 6/01/2015 Ashley Radasi was to have sent my husband & myself a letter to send to his employer regarding the case. No letter was received. had made several calls to Clientele Legal requesting that he contact me, which he failed to do. Out of frustration my first email was sent on the 15/01/2015 to [Email Removed] complaining about the lack of service. With the exception of the automated response, I received no response from Clientele Legal enquiring about my issues and how they can be resolved? So much for your customer service department Miraculously on the 16/01/2015 the letter of demand was finally sent to my husbands employer. On the 05/02/2015 after several calls yet again to Clientele Legal I sent an email regarding the lack of feedback & again poor customer service, again all that i received was an automated response confirming receipt of my email & it will be attended to in 48 hours...several hours later I