SN
Sanele N
1 reviews | Active since May 2018
19 Jun 2024, 09:46
Poor service
I’m highly disappointed with the current service I’m receiving from Clientele legal, my case has been on going since January this year for the lawyers to assist in clearing my name with the debt council till today I’m still waiting for feedback the lawyer last called me in February all I’m receiving is emails that dnt make sense and when I call no one answers. I would advise people to choose different lawyers. I’m doing the same ASAP and cancelling my contract with them
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Replies (4)0
Replies (4)
Clientele Legal's replyOfficial
19 Jun 2024, 11:48Dear Sanele N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply19 Jun 2024, 11:48
Official
Dear Sanele N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's replyOfficial
01 Jul 2024, 13:10Dear Sanele N,
We thank you for escalating your concerns to us and allowing us the opportunity to address your concerns
We confirm that we have advised you on the attendances and a way forward regarding your matter and shall keep you updated.
At Clientele Legal, we are committed to ensuring a positive customer experience and wish to thank you for making the decision to continue with your Legal Policy, as we value you as a client.
Should you wish to discuss your matter further, please contact us directly.
Regards,
Clientele Legal
Clientele Legal
Clientele Legal's reply01 Jul 2024, 13:10
Official
Dear Sanele N,
We thank you for escalating your concerns to us and allowing us the opportunity to address your concerns
We confirm that we have advised you on the attendances and a way forward regarding your matter and shall keep you updated.
At Clientele Legal, we are committed to ensuring a positive customer experience and wish to thank you for making the decision to continue with your Legal Policy, as we value you as a client.
Should you wish to discuss your matter further, please contact us directly.
Regards,
Clientele Legal
Clientele Legal
SN
Sanele N's updateReviewer Update
02 Jul 2024, 09:01Good day Lindiwe Mabizela and Clintel legal
You saying that the matter was resolved why are you lieing you said all will be done in 7 days of lodging the complain today is the 10 day and nothing has been done no feedback . Don’t lie and send long messages as if you have completed the task to look good to the public you have not resolved the issue as promised you failed yet again.
You saying that the matter was resolved why are you lieing you said all will be done in 7 days of lodging the complain today is the 10 day and nothing has been done no feedback . Don’t lie and send long messages as if you have completed the task to look good to the public you have not resolved the issue as promised you failed yet again.
SN
Sanele N's update02 Jul 2024, 09:01
Reviewer Update
Good day Lindiwe Mabizela and Clintel legal
You saying that the matter was resolved why are you lieing you said all will be done in 7 days of lodging the complain today is the 10 day and nothing has been done no feedback . Don’t lie and send long messages as if you have completed the task to look good to the public you have not resolved the issue as promised you failed yet again.
You saying that the matter was resolved why are you lieing you said all will be done in 7 days of lodging the complain today is the 10 day and nothing has been done no feedback . Don’t lie and send long messages as if you have completed the task to look good to the public you have not resolved the issue as promised you failed yet again.
Clientele Legal's replyOfficial
02 Jul 2024, 13:03Dear Sanele N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply02 Jul 2024, 13:03
Official
Dear Sanele N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal