AM
Adeline M
1 reviews | Active since Apr 2013
26 Feb 2019, 16:31
Poor Legal Service....
The worst service. I have been with them for over 5 years and this is my first time I am in need of their service. Instead they keep promising to call me back but it never happens. They're not professional at all and their customer service is extremely poor. I'll be seeking real legal assistance elsewhere and cancelling their policy, that is for sure. Clientele Legal is not good for any legal advise, not a recommendation for anyone.
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Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
27 Feb 2019, 08:29 Dear Adeline M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply27 Feb 2019, 08:29
Official
Dear Adeline M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's replyOfficial
01 Mar 2019, 12:28Dear Adeline M, We thank you for escalating your concerns to us and allowing us the opportunity to address and resolve your complaint. We do understand your frustration but would like to assure you of our undertaking and commitment to assist you further with the matter within the ambit of your legal policy. We confirm having made various attempts to contact you previously. However, you have been unreachable. We further confirm having provided you with a way forward and will and keep you abreast of all further developments made. We thank you for your continued support and looking forward to assistance in the future. At Clientele Legal, we are committed to ensuring a positive experience and would like to apologise for any inconvenience caused. Please contact us on *** or email us at *** should you have any queries in future.
Regards, Karshan Dehal
Legal Advisor
Clientèle Legal
Regards, Karshan Dehal
Legal Advisor
Clientèle Legal
Clientele Legal's reply01 Mar 2019, 12:28
Official
Dear Adeline M, We thank you for escalating your concerns to us and allowing us the opportunity to address and resolve your complaint. We do understand your frustration but would like to assure you of our undertaking and commitment to assist you further with the matter within the ambit of your legal policy. We confirm having made various attempts to contact you previously. However, you have been unreachable. We further confirm having provided you with a way forward and will and keep you abreast of all further developments made. We thank you for your continued support and looking forward to assistance in the future. At Clientele Legal, we are committed to ensuring a positive experience and would like to apologise for any inconvenience caused. Please contact us on *** or email us at *** should you have any queries in future.
Regards, Karshan Dehal
Legal Advisor
Clientèle Legal
Regards, Karshan Dehal
Legal Advisor
Clientèle Legal