TT
Tebatso T
1 reviews | Active since Jan 2012
26 Nov 2019, 08:52
Poor customer service
I sent an email to Clientele Legal requesting that my policy should be canceled. to date, I have not received feedback
Helpful (0)
Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
26 Nov 2019, 10:46Dear Tebatso T,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply26 Nov 2019, 10:46
Official
Dear Tebatso T,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
20 Dec 2019, 15:34“Dear Tebatso T Thank you for allowing us with the opportunity to address your concerns on 28 November 2019. Please note that at Clientele Legal, we strive to provide the best possible assistance and do so in line with our policy. We sincerely apologize for the experience you have had and confirm that as per your request, your cancellation has been processed. Should you have any further queries, please do not hesitate to contact us on *** or ***. Yours sincerely,
Andrea Barendse
Complaints Case Manager
Clientèle Legal"
Andrea Barendse
Complaints Case Manager
Clientèle Legal"
Clientele Legal's reply20 Dec 2019, 15:34
Official
“Dear Tebatso T Thank you for allowing us with the opportunity to address your concerns on 28 November 2019. Please note that at Clientele Legal, we strive to provide the best possible assistance and do so in line with our policy. We sincerely apologize for the experience you have had and confirm that as per your request, your cancellation has been processed. Should you have any further queries, please do not hesitate to contact us on *** or ***. Yours sincerely,
Andrea Barendse
Complaints Case Manager
Clientèle Legal"
Andrea Barendse
Complaints Case Manager
Clientèle Legal"