1 reviews | Active since Jul 2020
Poor communication
My biggest problem when interacting with the legal team is that there is poor communication. If this is a sign that you want me to go to another service provider because you are struggling to timely attend and respond to questions, please let me know. You don't even get an update except that automatic response then silence. Are we really dealing with admitted lawyers here or LLB students. I am not sure who manages the allocations of resources but there are many people out there who will do an excellent job. I can't be following up on people like im dealing with someone with Matric. This is disappointing. At this stage, Im very close to moving on from this bad service. I sent email needing assistance with some interpretation and sent a follow up, still no response. Again, if this is your way of telling me to go to another provider, please let me know.
