Poor Clientele Legal Services

I had an accident on the 29th of September 2021 in Pretoria where my car was written off following a military car crashing into me as the military personnel was driving in a bus lane and did not yield at the red red traffic light on that lane coming at a high speed (Blue lights were off and his sirens also) and the traffic light was open for me to make a turn. Accident reports were done and case number given to me by military police. My car was not insured then as the insurance was to start the following day after the day of the accident but thanks to Absa idirect for helping me with the quotation and assigning someone for the assessment of the car which was later declared w/off.

So I made a claim through military insurance and submitted all documents needed (Accident Report, License & ID documents, Letter of Demand, Car quotation, Prove of banking details and documents of the military personal who crashed into me) but till this day I haven't even received any positive progress and claim number with regard to the case. I contacted Clientele as my legal cover on several occasions to see through the case and put pressure on this people to make progress on the case as am suffering in terms of transportation to & from work and also running errands but they not pulling through for me. This is frustrating because am even paying for a car am not using.

Now recently they told me they logged in a call for me for the legal advisor to call me but to this day I haven't received a call. The service is soo poor and am very much disappointed in them.

Please someone to assist in this regard legally so as Clientele Legal are sleeping on me. My contacts are as follows: - Boikanyo Motsumi - *** / *** - ***