GM
Giyani M

1 reviews | Active since Aug 2020

20 Dec 2023, 11:01

poor and unprofessional legal service

everytime you need legal assistance they nowhere to be found . i requested legal assistance on simple labour matter is more than 2 weeks now just imagine if you arrested you would be without a lawyer for days ,last ime i called and told the person handling my matter is on leave very unprofessional what if he doesnt return means i will still be without assistance till they find someone which happened sometime back till i appointed private lawyer who was later paid with their rates while they failed to assign one. this service is very useless and disappointing i wont advice anyone to relay in this .

0
Replies (2)
Clientele Legal
Clientele Legal's reply20 Dec 2023, 14:31
Official
Dear Giyani M,
  
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
  
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
            
Yours sincerely, 

Lindiwe Mabizela
Clientele Legal 
Clientele Legal
Clientele Legal's reply21 Dec 2023, 08:51
Official
Dear Giyani M, 
 
We note your concerns and we thank you for allowing us the opportunity to address your complaint. 
 
We apologize for any inconvenience caused and confirm that we have discussed the matter with you. 
 
Should you wish to discuss further, please contact us directly. 
 
Regards,
 
A Ramdass 
Complaints Case Manager