policy cancellation nightmare with clientele Legal

Item: Clientele Legal
Rating: 1
Author: Lebusht L

i have been trying to get my policy cancelled with no success. i have unauthorised clientele to stop debiting my account but this is still continuing. policy no:*** i want a written confirmation that clientele has cancelled my policy and reversed all the money that i have been debited since my call to cancel in Jan. please dnt call me i am tired of speaking to this company. NEVER AGAIN!!!!!

Helpful (0)

Replies (2)

Clientele Legal's replyOfficial

25 Apr 2020, 13:37

Dear Thabo

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we we will provide feedback shortly.

Yours sincerely,

Shanitha Hanuman

Clientele Legal

Clientele Legal's reply25 Apr 2020, 13:37

Official

Dear Thabo

Clientele Legal's replyOfficial

29 Apr 2020, 15:13

Dear Thabo,

Thank you for your recent contact with Clientele.

We refer to the above and acknowledge receipt of your complaint regarding the cancellation of your policy.

We have attempted to contact you on the number provided without success.

Please note that we have sent you a full written response on the provided email address regarding the policy status.

We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.

Yours sincerely,

Siphesihle Rodolo

Service Recover Specialist

Clientele Legal's reply29 Apr 2020, 15:13