DS
DANIEL S
1 reviews | Active since Aug 2013
08 Apr 2026, 13:29
Pilot Inn Accommodation
I have a Clientele Legal Policy, Policy number ***. After several attempts, I have sent the requested documents to them. They still tell me that they did not receive it. I have sent it to the email address and WhatsApp number they sent me, but they still did NOT receive it.
Helpful (0)
Replies (3)0
Replies (3)
Clientele Legal's replyOfficial
08 Apr 2026, 13:34Dear Daniel S,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's reply08 Apr 2026, 13:34
Official
Dear Daniel S,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
DS
DANIEL S's updateReviewer Update
08 Apr 2026, 13:44If you can put it to your attention, it would be appreciated
DS
DANIEL S's update08 Apr 2026, 13:44
Reviewer Update
If you can put it to your attention, it would be appreciated
Clientele Legal's replyOfficial
09 Apr 2026, 07:06Dear Daniel S, We sincerely appreciate you reaching out and sharing your concerns with us. Your complaint has given us the opportunity to address the matter and work towards a resolution that supports your needs. As confirmed during our recent telephone conversation, the outstanding documents are received and the assigned legal advisor is working on your matter. We recognize the frustration this situation may have caused, and we want to reassure you of our ongoing commitment to providing timely, professional, and dedicated support at every stage.Warm regards, Ramona MoodleyComplaints Case Manager
Clientele Legal's reply09 Apr 2026, 07:06
Official
Dear Daniel S, We sincerely appreciate you reaching out and sharing your concerns with us. Your complaint has given us the opportunity to address the matter and work towards a resolution that supports your needs. As confirmed during our recent telephone conversation, the outstanding documents are received and the assigned legal advisor is working on your matter. We recognize the frustration this situation may have caused, and we want to reassure you of our ongoing commitment to providing timely, professional, and dedicated support at every stage.Warm regards, Ramona MoodleyComplaints Case Manager