PL
Puseletso L
1 reviews | Active since Dec 2023
05 Apr 2025, 06:38
*********** people and ****mers
1 star rating is alot to even rate them, A total bunch of *********** people,they change your legal reps like they changing underwear and don't even have the audacity to inform you about it,only when you call in an do a follow up on your matter is when you find out that you are dealing with someone completely different. Should you request a callback no one ever calls you back, you would end up calling to get assisted, i even had to drive to their offices to get attention for my matter, which now the same matter they happen to find to have prospects at first and now all of a sudden the matter lacks to win yet it the same matter they have been handling.....total ****!!!!
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Replies (4)
Clientele Legal's replyOfficial
05 Apr 2025, 08:23Dear Puseletso L,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's reply05 Apr 2025, 08:23
Official
Dear Puseletso L,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
PL
Puseletso L's updateReviewer Update
08 Apr 2025, 14:39Good day
i am writing this with great disappointment,and once again like i have expected i just received a email saying you have been trying to contact me with no luck,however not even a single missed call from any of your numbers from the contact details i have provided.
I would really appreciate it if you stop lying and start being accountable.
Looking forward to get a real call this time around.
Disgruntled clientPuseletso
i am writing this with great disappointment,and once again like i have expected i just received a email saying you have been trying to contact me with no luck,however not even a single missed call from any of your numbers from the contact details i have provided.
I would really appreciate it if you stop lying and start being accountable.
Looking forward to get a real call this time around.
Disgruntled clientPuseletso
PL
Puseletso L's update08 Apr 2025, 14:39
Reviewer Update
Good day
i am writing this with great disappointment,and once again like i have expected i just received a email saying you have been trying to contact me with no luck,however not even a single missed call from any of your numbers from the contact details i have provided.
I would really appreciate it if you stop lying and start being accountable.
Looking forward to get a real call this time around.
Disgruntled clientPuseletso
i am writing this with great disappointment,and once again like i have expected i just received a email saying you have been trying to contact me with no luck,however not even a single missed call from any of your numbers from the contact details i have provided.
I would really appreciate it if you stop lying and start being accountable.
Looking forward to get a real call this time around.
Disgruntled clientPuseletso
Clientele Legal's replyOfficial
09 Apr 2025, 11:58Dear Puseletso L,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your message has been escalated to the Legal department and they will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your message has been escalated to the Legal department and they will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's reply09 Apr 2025, 11:58
Official
Dear Puseletso L,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your message has been escalated to the Legal department and they will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your message has been escalated to the Legal department and they will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's replyOfficial
16 Apr 2025, 14:27Dear Puseletso L, We thank you for escalating your complaint to us. Unfortunately, we have not had the opportunity to address your concerns as we cannot get through to you telephonically. We have noted your concerns and would like to assure you again that your matters were attended to within the ambit of the law and our legal policy. Please contact us directly should you have any queries in future. Kind regards, C. FickComplaints Case Manager
Clientele Legal's reply16 Apr 2025, 14:27
Official
Dear Puseletso L, We thank you for escalating your complaint to us. Unfortunately, we have not had the opportunity to address your concerns as we cannot get through to you telephonically. We have noted your concerns and would like to assure you again that your matters were attended to within the ambit of the law and our legal policy. Please contact us directly should you have any queries in future. Kind regards, C. FickComplaints Case Manager