NS
Natasja S

1 reviews | Active since Oct 2011

20 Dec 2017, 17:51

Paying premiums, but getting absolutely no service!!

So this is the third time I have asked for assistance and it's the THIRD time you have refused to assist????????

What kind of legal cover are you providing if you are NEVER willing to represent me???

I am taking so far and wide to social media now, I am furious at paying monthly premiums and you NEVER assist.

I should have joined Legalwize instead like people had advised me, they have said that if I were a member with them the most definitely would have given me representation as I have a very strong case, but you decline assistance AGAIN! LabourNet has also said I have a very good case with my case for unfair dismissal as well as victimisation.

I am an absolute idiot for having joined you and have wasted so much money on premiums.

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Replies (2)
Clientele Legal
Clientele Legal's reply21 Dec 2017, 08:55
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Service Recovery Specialist

Clientele Legal
Clientele Legal's reply22 Dec 2017, 08:08
Official

Kindly note that our offices has attempted to contact you both telephonically and via email, without success.

We shall endeavor to make a further attempt to contact you tomorrow, the 22nd December 2017.

Please feel free to revert to us on *** or *** should you need anything further.

Kind regards

KarshanDehal

Legal Advisor

Clientèle Legal