VC
Victor C
1 reviews | Active since Jul 2021
16 Feb 2022, 16:24
Pathetic Service
I have been trying to get the assistance of a lawyer since last week Friday, 11 February 2022 but the service is absolutely pathetic and appalling. How can one spend your hard-earned money on a business that keeps on sending you automated responses, irrelevant responses to the WhatsApp messages and the 086 number is just as useless.
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Replies (3)
Clientele Legal's replyOfficial
16 Feb 2022, 16:50Dear Victor C,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Clientele Legal
Clientele Legal's reply16 Feb 2022, 16:50
Official
Dear Victor C,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Clientele Legal
VC
Victor C's updateReviewer Update
16 Feb 2022, 17:43I got an automated response yet again...this time that I can expect a call back from an agent within 12 days. This getting more and more ridiculous. Quick to deduct from our bank accounts but slow and tardy to react swiftly on your client's behalf
VC
Victor C's update16 Feb 2022, 17:43
Reviewer Update
I got an automated response yet again...this time that I can expect a call back from an agent within 12 days. This getting more and more ridiculous. Quick to deduct from our bank accounts but slow and tardy to react swiftly on your client's behalf
Clientele Legal's replyOfficial
17 Feb 2022, 13:05Dear Victor C,
We thank you for escalating your concerns to us and confirm that we have addressed the complaint with you today.
As discussed, we will be awaiting the necessary information from you, in order to assist you accordingly.
Thank you for your understanding and allowing us to discuss your concerns with you.
Regards
A. Ramdass
Complaints Case Manager
Clientele Legal's reply17 Feb 2022, 13:05
Official
Dear Victor C,
We thank you for escalating your concerns to us and confirm that we have addressed the complaint with you today.
As discussed, we will be awaiting the necessary information from you, in order to assist you accordingly.
Thank you for your understanding and allowing us to discuss your concerns with you.
Regards
A. Ramdass
Complaints Case Manager