Pathetic service and unfair business practices

Wow the way clientele advertise themselves it's as if they give the best service. This has been by far the worst ordeal I have had clientele sales agent called me and sold me a policy of which she **** to me and I only found out that everything was a lie when I was making a claim, now clientele said they will listen to the call and get back to me of which they called me and said yes we can see that u were sold on a lie but there's nothing we can do she **** to do u want your premiums back or what and I was like so u don't care about the fact that I was paying for a service they then said there's nothing they can do I can't go en complain but it will not change anything cuz they have rules and I asked y did she lie to me on the recorded line they say they will punish her I internally but nothing can b done with assisting me. Yoh what a pathetic service from clientele