1 reviews | Active since Aug 2012
Pathetic service
<p>They have a turn around time of 48 hours!! After i didn't hear anything I decided to phone myself then i had to deal with an arrogant "lawyer" that tells me he is not doing my admin and refuses to transfer me to his manager!!! I dont even know what is the use of having Clientelle Legal! Why should i have to deal with *********** people!! Can someone please phone me to assist me and that does not have an attitude problem???? </p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for speaking to us about your matter.
As per our discussion, Akshar Ramdass your allocated legal advisor, contacted you on 23rd September 2016 to advise that we would attend to contacting the third party to try and resolve your legal dispute. Your legal advisor attempted to contact the third party without receiving a positive response, as such a further attempt would be required to be made before any feedback could be provided. It was explained during the discussion that we have internal procedures regarding the attendance of legal claims as well as escalation of complaints.
We thank you for taking the time to discuss your concerns with us and as agreed our discussion and the way forward was confirmed via email.
Please do not hesitate to contact us directly for any future queries and/or concerns on *** / ***.
Regards,
Cavlyn Bemaya
Clientele Legal Supervisor
Thank you for speaking to us about your matter.
As per our discussion, Akshar Ramdass your allocated legal advisor, contacted you on 23rd September 2016 to advise that we would attend to contacting the third party to try and resolve your legal dispute. Your legal advisor attempted to contact the third party without receiving a positive response, as such a further attempt would be required to be made before any feedback could be provided. It was explained during the discussion that we have internal procedures regarding the attendance of legal claims as well as escalation of complaints.
We thank you for taking the time to discuss your concerns with us and as agreed our discussion and the way forward was confirmed via email.
Please do not hesitate to contact us directly for any future queries and/or concerns on *** / ***.
Regards,
Cavlyn Bemaya
Clientele Legal Supervisor