TM
Tebogo M
1 reviews | Active since Aug 2020
16 Aug 2020, 19:57
Pathetic service
Clientele legal is useless and ***********. They are **********, their service is pathetic. I will never recommend them to anyone. I have been waiting for their assistance since 2014 they are rude and unprofessional. Bunch of tsotsis!!!
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Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
17 Aug 2020, 10:02Dear Tebogo M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply17 Aug 2020, 10:02
Official
Dear Tebogo M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
18 Aug 2020, 09:13“Dear Tebogo M,
Thank you for allowing us to speak to you yesterday and resolving your complaint.
We do understand your frustration however as discussed civil matters can take a long time to be resolved and we are bound by the law and/or the ambit of the legal policy. We further confirm that we have provided you with a way forward regarding your matter and we shall revert with further advise in due course.
At Clientele Legal, we are committed to ensuring a positive customer experience and we value you as a client. Please contact us directly should you have any queries in future.
Yours sincerely,
Bernardus Van der Merwe
Complaints Case Manager
Clientele Legal”
Clientele Legal”
Clientele Legal's reply18 Aug 2020, 09:13
Official
“Dear Tebogo M,
Thank you for allowing us to speak to you yesterday and resolving your complaint.
We do understand your frustration however as discussed civil matters can take a long time to be resolved and we are bound by the law and/or the ambit of the legal policy. We further confirm that we have provided you with a way forward regarding your matter and we shall revert with further advise in due course.
At Clientele Legal, we are committed to ensuring a positive customer experience and we value you as a client. Please contact us directly should you have any queries in future.
Yours sincerely,
Bernardus Van der Merwe
Complaints Case Manager
Clientele Legal”
Clientele Legal”