CS
Cyril S

1 reviews | Active since Mar 2011

26 May 2016, 08:12

Pathetic & frustrating - what lawyers?

<p>From my last report do you really have real lawyers? Talk about facts this I agree but this is not taken into consideration with the recent debacle. Sent urgent email to clientele service Response received "will come back in 48 hours!" I requested someone senior to contact me-no response Hence here I go back to Hellopeter. Can someone pleas e call me and hear me out? Thank you</p>

0
Replies (2)
Clientele Legal
Clientele Legal's reply26 May 2016, 13:12
Official

We confirm that our offices contacted you today and your matter as well as the way forward was discussed in detail.

We can assure you that the individuals, within the Legal Claims department, that communicated with you are attorneys and therefore qualified to assist you. Please bear in mind that certain legal matters can be lengthy by nature and we thus appreciate your patience and co-operation whilst we aid you in obtaining the relevant documentation regarding your claim.

Should you have any concerns/ queries forward, feel free to respond on the contact details already provided to you via email.

Kind regards

Sumantha Singh

Supervisor

Legal Claims

Clientele Legal
Clientele Legal's reply26 May 2016, 13:13
Official

We confirm that our offices contacted you today and your matter as well as the way forward was discussed in detail.

We can assure you that the individuals, within the Legal Claims department, that communicated with you are attorneys and therefore qualified to assist you. Please bear in mind that certain legal matters can be lengthy by nature and we thus appreciate your patience and co-operation whilst we aid you in obtaining the relevant documentation regarding your claim.

Should you have any concerns/ queries forward, feel free to respond on the contact details already provided to you via email.

Kind regards

Sumantha Singh

Supervisor

Legal Claims