sL
sune L

1 reviews | Active since Aug 2012

11 Jan 2017, 22:54

PATHETIC!!!!!!!!!!!!!!!!

<p>Does anyone at CLientele know how does an e-mail work??? ??????????????????????????????</p> <p>so east just to take my money every month!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>

0
Replies (2)
Clientele Legal
Clientele Legal's reply12 Jan 2017, 07:18
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further.

Yours sincerely,

Benita Steyn

Clientele Legal

Clientele Legal
Clientele Legal's reply13 Jan 2017, 06:59
Official

We confirm that we attempted to contact you telephonically without success.

As per our email communication of today, we confirm having discussed your legal matter in great detail on previous occasions. We further confirm that the reasons for rejecting your claim have also been communicated to you previously. We have again sent you an email containing advice on the legal procedures applicable to your matter and we have further provided you with a way forward in order to resolve your dispute.

We understand your frustration in this regard however we assure you that we have your best interests at heart. We have noted your instructions regarding your membership and we will action your policy as such. Please do not hesitate to contact us directly for any future queries and/ or concerns on ***/ ***.

Kind regards

Cyril Mbatha
Senior Legal Advisor