Pathetic

I am vivid about the way business in South Africa operate. See the consumers crosses the line we pay, no apology is good enough, but these Corporates, WOW anything goes by just apologising. See I have a legal issue, client with them for almost 9 months, no card, no member number and when I called for assistance, WOW. I had to wait 48 hours before they will attend to my matter, that became a week. When I called back the little miss lawyer never opened my case, she never called me back or even anyone else of the hotshot team. After complaining, \They played the "I REALLY DO APPOLOGISE\"" They never complain taking funds but when I need the service the funds were taken for they must first apologise before I was offered to be speedily assisted. Then the file was opened and all was ready to be mailed. Not on. I cancelled my subscription"