HM
Hubert M

1 reviews | Active since Jun 2011

09 Nov 2019, 07:24

Not worth it. No help!

Not worth the money I pay. They don't reply to emails. You don't get support or help you need. It is just a waste of money. Useless! They don't deserve even 1 star rating!

0
Replies (2)
Clientele Legal
Clientele Legal's reply11 Nov 2019, 09:08
Official
 Dear  Hubert M

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
 
Yours sincerely,
 
Shanitha Hanuman

Clientele Legal    
Clientele Legal
Clientele Legal's reply21 Nov 2019, 12:24
Official
Dear Hubert M,

We thank you for bringing this matter to our attention and allowing us the opportunity to address and resolve your concerns.

We do understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.

We confirm that we discussed your matter with you and provided you with the way forward, which we trust you are satisfied with. 

We would like to apologise for the dissatisfaction with regards to your claims experience but would like to assure you of our undertaking to assist you with the matter within the ambit of your legal policy. 

At Clientele legal, we are committed to ensuring a seamless customer experience, and wish to thank you for making the decision to continue with your Legal Policy.  Please contact us on *** or email:  *** should you have any further concerns. Yours sincerely, Karshan DehalComplaints Case Manager  
Clientele Legal