1 reviews | Active since Jul 2014
Not so legal wise! Maybe legal wise might be a good move! Clientele legal worst service ever!
On about 20th October I received a call from my legal advisor (not sure why he is a legal professional) he asked for documents so he can look at my case after he had called the person who is supposed to return my money or exchange my machine. I even drafted an email giving him an example of when game changed my TV after I opened it to find it broken because the mere fact that they dd not test the machine before giving it to me they were liable to replacing the Tv or refund which they did. But this guy till today he has not contacted me, i told him why he cant make the supplier see the legal responsibility that he has before referring this matter to small claims courts or even being referred to consumer commission. He said he will draft a letter of demand that has not happened 14 days later of not more or less. This is by far the most disappointing act by a learned person that if indeed they are. I will appreciate a new legal representation to take over my case one that understands my rights as a consumer.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
With reference to our telephonic conversation today, we would like to thank you for allowing us the opportunity to resolve your complaint.
With reference to our telephonic conversation today, we would like to thank you for allowing us the opportunity to resolve your complaint.