CP
Chandrè Paulsen

1 reviews | Active since Jul 2024

18 Sept 2025, 06:54

Not happy at all

Not very impressed with the outcome of my 3rd party claim I've lost a 70k after my vehicle was involved in a car accident and clientele didn't do much to help me get back my money which I had to pay out of my own pocket to cover my damages

0
Replies (2)
Clientele Legal
Clientele Legal's reply18 Sept 2025, 07:12
Official
Dear Chandrè Paulsen,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely,

Market Conduct 
Clientele Legal
Clientele Legal's reply18 Sept 2025, 14:29
Official
Dear Chandrè Paulsen,
 
Thank you for reaching out and sharing your concerns with us. 
 
We greatly appreciate the opportunity to address your complaint and work towards a meaningful resolution.
 
We fully understand the frustration this situation may have caused and want to assure you that our commitment to providing accurate and professional assistance is unwavering.
 
We sincerely apologize for any inconvenience you’ve experienced due to the lack of assistance on your matter. 
 
Your satisfaction is our priority, and we are dedicated to providing you with the support you deserve during this time.
 
Should you wish to discuss this further or have any additional questions, please don’t hesitate to reach out to us. 
 
Kind Regards,
 
Alfred Vuso  
Complaints Case Manager”