TN
Tracy N

1 reviews | Active since Apr 2018

15 Apr 2018, 11:18

Not happy!!!

I called one of the lawyers last week coz I had a legal problem which was held under small claims court but the lawyer said they do not handle such cases so what do I do now coz am paying you guys every month , and Desmond Dube says in the adverts "no matter how big or small the issue is " u 'll take care of it... Am now nowhere am thinking of cancelling the policy

0
Replies (2)
Clientele Legal
Clientele Legal's reply16 Apr 2018, 08:34
Official

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Clientele Legal

Clientele Legal
Clientele Legal's reply17 Apr 2018, 15:17
Official

Thank you for bringing this matter to our attention.

We do understand your frustration but would like to assure you of our undertaking and commitment to assist you with this matter within the terms and conditions of your Legal Policy. As per our telephonic conversation yesterday, we confirm that we will await the further documents in order for us to provide you with further advice and guidance on your matter.

At Clientele Legal, we are committed to ensuring a positive client experience and look forward to providing further assistance to you.

Please contact us on *** or email us at *** should you need anything further.

Will Fritz
Supervisor
Clientèle Legal