LG
Lourens G

1 reviews | Active since Nov 2012

25 Feb 2022, 05:59

Not Deliiring on Promises

Submitted my claim/query over on Wednesday and NO RESPONSE. Ses client must pay them and still do his own follow up

0
Replies (3)
Clientele Legal
Clientele Legal's reply25 Feb 2022, 10:10
Official
Dear Lourens G 
We confirm receipt of the concerns raised.
      
Your query has been escalated to the relevant department for investigation.
      
Yours sincerely, 
Lebohang Makhakhe
 Clientele Legal   
LG
Lourens G's update25 Feb 2022, 11:33
Reviewer Update
Please supply ombudsman details. I am furious at this pathetic service.

Been told my query was only logged yesterday,so lady who assisted me Wednesday slept on duty.

This is false promises.
Clientele Legal
Clientele Legal's reply25 Feb 2022, 13:39
Official
Dear Lourens G,

Kindly note that your query has been escalated to our Legal Offices as an urgent matter.   We would like to apologize for the delay and inconvenience experienced.  
In the event that you are not satisfied with the outcome of the concerns raised, please do not hesitate to direct your complaint to the Complaints Arbitrator at ***.  
The Independent Arbitrator is an Independent Authority with the power to overturn or uphold the above initial findings 

Yours sincerely, 

Lindiwe MabizelaClientele Legal