PP
Preggy P
1 reviews | Active since Apr 2021
03 Oct 2022, 11:13
Non Functional Platform
I have been trying to contact Clientel via their chat service from Thursday all I get her is a consultant will be in touch with me shortly, Terrible customer experience on a non functional platform nothing short of a nightmare.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
03 Oct 2022, 13:47Dear Preggy P
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Best regards,
Clientele Legal's reply03 Oct 2022, 13:47
Official
Dear Preggy P
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Best regards,
Clientele Legal's replyOfficial
03 Oct 2022, 16:04Dear Mr Pillay We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset we would like to apologise for the delay in getting assistance with your request. As per our telephonic discussion, we have assisted you accordingly and confirmations will be sent directly to you via email. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane
Clientele Legal
Clientele Legal
Best regards,
Clientele Legal's reply03 Oct 2022, 16:04
Official
Dear Mr Pillay We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset we would like to apologise for the delay in getting assistance with your request. As per our telephonic discussion, we have assisted you accordingly and confirmations will be sent directly to you via email. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane
Clientele Legal
Clientele Legal
Best regards,