LG
Lee G
1 reviews | Active since Jan 2013
22 Nov 2019, 13:40
Non existent clientele
I am in Cape Town and I have been having a pending labour matter with Clientele legal I’m not getting sufficient advice as to what legal recourse I have.
I have been sending them countless emails updating my on my case and no feedback or a lawyer. I am at the final stages of my hearing and I had a colleague as a representative information got from google to get one.
I now have another disciplinary action against me because I am trying to prove my case. I need a proper lawyer not a legal advisor. The company I work for is an international company and wants to get away with unfair labour practices just because they are a lawfirm they think they are immune to laws of South Africa. I need help with my case !
Helpful (0)
Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
25 Nov 2019, 10:25Dear Lee G,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply25 Nov 2019, 10:25
Official
Dear Lee G,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
13 Dec 2019, 13:59“Dear Lee G,
We thank you for escalating your complaint to us.
Unfortunately, we have not had the opportunity to address your concerns herein as you have been unreachable upon our various attempts to contact you telephonically.
We do understand your frustration, but would like to ensure you that this legal plan allows you to be rest assured, knowing that you are protected by superior legal services. We are committed to assisting you with this matter further, within the terms and conditions of your legal policy.
We would eagerly like to assist you with your matter and are ready to provide you with clear and concise legal advice and/or information required once you are available to discuss your matter.
We do apologise for any inconvenience caused and would like to assure you of our commitment to provide you with a positive customer experience.
Should you wish to discuss your matter further, please contact us on *** or email us at ***.
Yours sincerely,
Cyril Mbatha
Complaints Case Manager
Clientèle Legal"
We thank you for escalating your complaint to us.
Unfortunately, we have not had the opportunity to address your concerns herein as you have been unreachable upon our various attempts to contact you telephonically.
We do understand your frustration, but would like to ensure you that this legal plan allows you to be rest assured, knowing that you are protected by superior legal services. We are committed to assisting you with this matter further, within the terms and conditions of your legal policy.
We would eagerly like to assist you with your matter and are ready to provide you with clear and concise legal advice and/or information required once you are available to discuss your matter.
We do apologise for any inconvenience caused and would like to assure you of our commitment to provide you with a positive customer experience.
Should you wish to discuss your matter further, please contact us on *** or email us at ***.
Yours sincerely,
Cyril Mbatha
Complaints Case Manager
Clientèle Legal"
Clientele Legal's reply13 Dec 2019, 13:59
Official
“Dear Lee G,
We thank you for escalating your complaint to us.
Unfortunately, we have not had the opportunity to address your concerns herein as you have been unreachable upon our various attempts to contact you telephonically.
We do understand your frustration, but would like to ensure you that this legal plan allows you to be rest assured, knowing that you are protected by superior legal services. We are committed to assisting you with this matter further, within the terms and conditions of your legal policy.
We would eagerly like to assist you with your matter and are ready to provide you with clear and concise legal advice and/or information required once you are available to discuss your matter.
We do apologise for any inconvenience caused and would like to assure you of our commitment to provide you with a positive customer experience.
Should you wish to discuss your matter further, please contact us on *** or email us at ***.
Yours sincerely,
Cyril Mbatha
Complaints Case Manager
Clientèle Legal"
We thank you for escalating your complaint to us.
Unfortunately, we have not had the opportunity to address your concerns herein as you have been unreachable upon our various attempts to contact you telephonically.
We do understand your frustration, but would like to ensure you that this legal plan allows you to be rest assured, knowing that you are protected by superior legal services. We are committed to assisting you with this matter further, within the terms and conditions of your legal policy.
We would eagerly like to assist you with your matter and are ready to provide you with clear and concise legal advice and/or information required once you are available to discuss your matter.
We do apologise for any inconvenience caused and would like to assure you of our commitment to provide you with a positive customer experience.
Should you wish to discuss your matter further, please contact us on *** or email us at ***.
Yours sincerely,
Cyril Mbatha
Complaints Case Manager
Clientèle Legal"