HN
Hoosen N

1 reviews | Active since Mar 2019

13 Feb 2023, 21:27

No service for payments

They claim to give you professional legal advice for a monthly premium, however that was not my experience with this company.

They are not able to assist with litigation and child abuse is seen as a minor misdemeanor.

0
Replies (3)
Clientele Legal
Clientele Legal's reply14 Feb 2023, 15:20
Official
Dear   Hoosen N 

We confirm receipt of the concerns raised and apologise for the inconvenience caused.
      
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
      
Yours sincerely,

Shanitha Hanuman 
Clientele Legal 
 
Clientele Legal
Clientele Legal's reply16 Feb 2023, 10:27
Official
“Dear Hoosen N,  We thank you for escalating your complaint to us.  Unfortunately, we have not had the opportunity to address your concerns as we cannot get through to you.  We have however noted your concerns and would appreciate an opportunity to discuss same with you in order to clarify any miscommunication.  Please contact us directly should you wish to discuss the above and/or require further assistance.  Kind regards,  C. Fick Complaints Case Manager" 
HN
Hoosen N's update31 May 2023, 08:16
Reviewer Update
Subsequent to the services not provided i requested my account to be cancelled yet clientele still debit my account every month. i have even called the bank to cancel the debit order but they are unable to assist.

can this be resolved with my premiums paid back or should i hire a lawyer ?

Please advise further