GC
Geoff Campbell-young
1 reviews | Active since Mar 2019
25 Jan 2021, 17:57
NO SERVICE AT ALL!!!!! RARING 0 %
Bad Service!!!! Lies!!!! Cancelled my Policy wIThout my consent in writting!!! Still deducting from my account!!! Numerous phone calls, E-mails!!! Promises!!!NO REPONSE!!! Maybe the Independent complains commission should look into these attrositties!!!! OR maybe CARTE Blanche!!!
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Replies (2)
Clientele Legal's replyOfficial
26 Jan 2021, 08:11Dear Geoff Campbell-young,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply26 Jan 2021, 08:11
Official
Dear Geoff Campbell-young,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
28 Jan 2021, 15:42“Dear Geoff Campbell-young,
We thank you for escalating your complaint to us.
Unfortunately, we have not had the opportunity to address your concerns as we cannot get through to you telephonically.
We have however noted your concerns and would appreciate an opportunity to discuss same with you in order to conduct an investigation into the service offered to you.
We confirm your policy is cancelled however should you wish to reinstate your legal policy or discuss the above with us please contact us directly.
Yours sincerely,
C. Fick
Complaints Case Manager
Clientele Legal"
Clientele Legal"
Clientele Legal's reply28 Jan 2021, 15:42
Official
“Dear Geoff Campbell-young,
We thank you for escalating your complaint to us.
Unfortunately, we have not had the opportunity to address your concerns as we cannot get through to you telephonically.
We have however noted your concerns and would appreciate an opportunity to discuss same with you in order to conduct an investigation into the service offered to you.
We confirm your policy is cancelled however should you wish to reinstate your legal policy or discuss the above with us please contact us directly.
Yours sincerely,
C. Fick
Complaints Case Manager
Clientele Legal"
Clientele Legal"