1 reviews | Active since Sept 2017
No Service!
Hi Clientele Legal
I followed your process and waited 15 days for a response although I had been in communication with your lawyers telephonically.
I sent you an email on the 25th of October as advised by your laywer telephonically, but it has now been about 2 months with no response to my email and no assistance from your lawyers.
I would expect that a legal company understands that the nature of a clients query will be legal and have a great impact on their life.
I need someone to contact me and advise on a resolution as soon as possible.
You are not shy to deduct money from my account every month, but now that I need assistance, Clientele is nowhere to be found!
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Recovery Specialist
Thank you for raising your concerns with us.
We do understand your frustration but would like to assure you of our undertaking and commitment to assist you with this matter within the terms and conditions of your Legal Policy. We confirm that we have discussed your matter in detail and have provided a way forward.
As per our agreement, we shall await the requested documentation and advise you further regarding your matter.
At Clientele Legal, we are committed to ensuring a positive client experience, kindly contact our offices on *** or email: *** for any future queries.
Regards,
Luleka Ngodwane
Supervisor- Legal Claims
Thank you for raising your concerns with us.
We do understand your frustration but would like to assure you of our undertaking and commitment to assist you with this matter within the terms and conditions of your Legal Policy. We confirm that we have discussed your matter in detail and have provided a way forward.
As per our agreement, we shall await the requested documentation and advise you further regarding your matter.
At Clientele Legal, we are committed to ensuring a positive client experience, kindly contact our offices on *** or email: *** for any future queries.
Regards,
Luleka Ngodwane
Supervisor- Legal Claims