no response to email
I emailed Clientele Legal on the 3rd of November to request for a cancellation but have received no correspondence to date! I do not want the cover anymore please. I called in the customer care number and kept being transferred and calls being cut off which was why I resorted to email. Please assist urgently as I do not want a debit order going off at the end of the month
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Please note that the complaint lodged was received and the contents noted regarding the cancellation of your Clientele Legal Plan.
We have attempted to contact you on 09 November 2017 on the cell phone number provided to discuss and address your complaint, to no success.
Please be informed that we will contact you on 10 November 2017 to assist you further regarding your complaint.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.
Yours sincerely,
Judith Mboweni
Clientele Legal
Please note that the complaint lodged was received and the contents noted regarding the cancellation of your Clientele Legal Plan.
We have attempted to contact you on 09 November 2017 on the cell phone number provided to discuss and address your complaint, to no success.
Please be informed that we will contact you on 10 November 2017 to assist you further regarding your complaint.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.
Yours sincerely,
Judith Mboweni
Clientele Legal