1 reviews | Active since Mar 2018
No Feedback , you only call them and never return your calls:(
I just went through the reviews and saw one that is exactly like mine , which was reported three years ago and still no change/improvement , Clientele Legal is really not taking us serious as clients. operating like ****s if I may say , forgetting we pay monthly :( , considering other legal aids now . :( please stop adverts that you doing if you can't deliver . :(
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you speaking to us about your matter.
As discussed, we have contacted the third party and have further sent them a letter of demand in an effort to resolve your dispute. We have also attempted to contact you in order to give you feedback without success. We have now reached an agreement on the method of communication should we not be able to reach you telephonically.
Your claim unfortunately falls outside the ambit of your Legal Policy and therefore we can provide you with limited assistance in this matter. We have advised you on the way forward and we will update you accordingly as soon as we have made contact with the third party.
At Clientele legal, we are committed to ensuring a seamless customer experience, so please do not hesitate to contact us on *** or email us at *** should you need anything further.
Regards,
Luleka Ngodwane
Supervisor – Legal Claim
Thank you speaking to us about your matter.
As discussed, we have contacted the third party and have further sent them a letter of demand in an effort to resolve your dispute. We have also attempted to contact you in order to give you feedback without success. We have now reached an agreement on the method of communication should we not be able to reach you telephonically.
Your claim unfortunately falls outside the ambit of your Legal Policy and therefore we can provide you with limited assistance in this matter. We have advised you on the way forward and we will update you accordingly as soon as we have made contact with the third party.
At Clientele legal, we are committed to ensuring a seamless customer experience, so please do not hesitate to contact us on *** or email us at *** should you need anything further.
Regards,
Luleka Ngodwane
Supervisor – Legal Claim