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Makgopole M
1 reviews | Active since Jan 2017
26 Jun 2021, 12:43
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I have been paying for years and I needwd a simple advice and still to this day I am awaiting information, they are useless and you will pay for nothing
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Replies (2)
Clientele Legal's replyOfficial
28 Jun 2021, 11:29Dear Makgopole julian M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Clientele Legal's reply28 Jun 2021, 11:29
Official
Dear Makgopole julian M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Clientele Legal's replyOfficial
01 Jul 2021, 12:29“Dear Makgopole Julian Maphutha
We thank you for escalating your concerns to us and addressing the complaint with you today.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm having contacted you and advised you accordingly.
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience. Please contact us directly should you have any queries in future.
Regards,
Cyril Mbatha
Cyril Mbatha
Complaints Case Manager”
Clientele Legal's reply01 Jul 2021, 12:29
Official
“Dear Makgopole Julian Maphutha
We thank you for escalating your concerns to us and addressing the complaint with you today.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm having contacted you and advised you accordingly.
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience. Please contact us directly should you have any queries in future.
Regards,
Cyril Mbatha
Cyril Mbatha
Complaints Case Manager”