1 reviews | Active since Mar 2013
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It is said that you respond to emails within 48 hours, it's been more than that since I've sent mine and no response. I'm unhappy with my case handler because I have to do a follow-up with him everytime, I would like another handler. How do I get that done.
Thank you for raising your concerns with us.
The matter has been escalated to the relevant department for investigation and will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Best regards,
Thank you for raising your concerns with us.
The matter has been escalated to the relevant department for investigation and will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Best regards,
Our offices attempted to contact you telephonically on 10 November 2017, without success.
We have in the interim emailed you and confirm receipt of your response. We look forward to our discussion with you next week and wish to emphasise that we are committed to resolving any concerns you may have.
Please do not hesitate to contact us directly for any future queries on *** / ***.
Regards,
Chanel Oliphant
Supervisor
Clientèle Legal
Best regards,
Our offices attempted to contact you telephonically on 10 November 2017, without success.
We have in the interim emailed you and confirm receipt of your response. We look forward to our discussion with you next week and wish to emphasise that we are committed to resolving any concerns you may have.
Please do not hesitate to contact us directly for any future queries on *** / ***.
Regards,
Chanel Oliphant
Supervisor
Clientèle Legal
Best regards,