1 reviews | Active since Feb 2017
No Call Back from Sales Call Centre
<p>I've been trying to sign up for a clientele life legal policy for the last three weeks. I've sent 5x requests via their website, tried to sign up on line (they have a system error - can't complete the sign up as it says my ID number is invalid), called in more than 10x and left messages.</p> <p> </p> <p>No one comes back to me. Has clientelle life gone out of business ? Why does no one come back to me?</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
At the outset we would like to thank you for bringing this matter to our attention. The matter was investigated by the Compliance Department and our findings were that our various attempts to make contact with you previously were unsuccessful.
We confirm that our sales consultants have now been in contact with you and provided you with the necessary cover you required.
We trust this matter was resolved to your satisfaction, however should you require any further assistance in this regard, please feel free to contact us again.
Kind regards,
Elsa Fourie
Team Leader: Compliance
Compliance
At the outset we would like to thank you for bringing this matter to our attention. The matter was investigated by the Compliance Department and our findings were that our various attempts to make contact with you previously were unsuccessful.
We confirm that our sales consultants have now been in contact with you and provided you with the necessary cover you required.
We trust this matter was resolved to your satisfaction, however should you require any further assistance in this regard, please feel free to contact us again.
Kind regards,
Elsa Fourie
Team Leader: Compliance
Compliance