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charles K

1 reviews | Active since Mar 2009

27 Mar 2018, 13:01

Never use Clientele Legal as its worst in service efficiency

Clientele lagal service i think is the worst in terms of attending and giving legal service. i have the matter that they fail to finalise and push the appointed attorney for more than 3 years. always you get comforting words when you challegen their service efficiency. i would highly recommend none must sign up for this service as there is not value add rather save money to can pay legal fees when time arise.

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Replies (2)
Clientele Legal
Clientele Legal's reply27 Mar 2018, 14:10
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Clientele Legal

Clientele Legal
Clientele Legal's reply12 Apr 2018, 14:02
Official

Thank you for bringing this matter to our attention.

As discussed your matter has experienced a delay as the Defendant could not be located. This resulted in several obstacles with regards to legal processes that had to be followed thereafter.

We are reliant on the relevant Sheriff of the Court to finalise the matter, who has their own processes, turnaround times and deadlines. The Sheriff required a security from yourself, which we only received on 14 December 2017. This unfortunately resulted in the matter being further delayed.

Kindly note that we have comp**** with all requirements and we will ensure that the matter is attended as quickly as possible.

We shall keep you informed of developments and thank you for allowing us to discuss your concerns with you.

Please do not hesitate to contact us on *** or email us at ***.

Kind Regards

Tanya Jooste
Legal Advisor - 2IC
Clientèle Legal